Director of Corporate Communications, Redefine BDL Hotels
Yvonne heads up marketing and corporate communications at RBH, across 75 hotels in the UK. With over 15 years’ experience working with Crowne Plaza, Holiday Inn, Accor, Hilton Hotels and Resorts, Marriott and Accor, Yvonne’s experience within the third-party management space gives her unrivalled access to the very best in hospitality innovation.
Yvonne applies the latest thinking and digital developments to drive guest satisfaction and loyalty in a highly competitive marketplace and find new ways to give guests a brilliant stay in our hotels.
Yvonne is a strong advocate for vocational opportunities within the industry, working with Scottish colleges to provide young people with hospitality experience, and is an Institute of Hospitality mentor for emerging talent.