Founder, Inspire Loyalty Ltd
With over 20 years hotel experience, Steve created Inspire Loyalty in 2010, providing independent hotels with a branded loyalty programme to save OTA commission and increase direct business, while rewarding and engaging with guests. Steve’s career in hotels spans from IHG, The Gleneagles Hotel, Marriott Hotels and MacDonald Hotels to Hilton Hotels, as the foundation for his passion in membership service delivery and client relations. Inspire Loyalty provide the independent hotelier with the tools to engage their customers using a loyalty app or card, branded loyalty website and operator interface. The loyalty programme can integrate with the hotel’s booking engine. Member’s earn and redeem points for hotel product voucher codes, or Amazon, John Lewis, Virgin & Love2shop.