Chief Technology Officer, Guestline
Andrew was appointed the first ever chief technology officer (CTO) of global hospitality software business, Guestline, in June 2017. He is responsible for ensuring the business maintains its position as one of the hospitality industry’s innovative driving forces and leads product development, infrastructure, technical support and IT functions. Over 4.5 million bookings for the hospitality sector are delivered every year by Guestline’s property management software (PMS). The new Guestline Labs function has been implemented under Metcalfe’s tenure and is designed to offer a more technical focus for clients. Guestline Labs is a centre of excellence for the product management team, developers, corporate IT and data centre operations.
Andrew joined Guestline from Ve Interactive, an e-commerce technology company where he held the roles of development director and most recently chief technology officer overseeing teams of people in the UK, Spain, Romania and France. Prior to that, he held a variety of engineering roles at OpenTable over six years across search and international engineering. An amateur cricket player and passionate supporter of Shrewsbury Town FC, Andrew recently took on a hospitality project of his own opening a boutique 5 bedroom B&B and event venue in Essex, Downham Hall. He holds a degree in Mathematics from the University of Bath.